In order for your cyber security business to thrive, it is essential that you take care of your employees. Your workforce is the element in your business that allows it to run as smoothly as it should. Taking good care of your employees is always a good investment for your company because happy employees result in increased productivity and satisfaction with the work that they do. This article gives you critical tips on how to improve employee engagement in your cyber security business.
1. Provide regular skills improvement training.
Some companies provide free continuing education on matters relating to cyber security for their employees, in exchange for rendering services for the same company for a certain number of years. Other companies register their employees for skills training and other programs. These are advantageous to your employees, as they will also feel like they matter enough for you to want to help them improve their knowledge and their skills.
For example, you might want to provide your employees with additional training on updates and new trends on cyber security and technology like ERP software for the benefits of the company.
2. Reward your employees from time to time.
When you were a kid, your parents might have practiced a reward-punishment system with you at home. When your parents promised you a reward, you find yourself to be more engaged with performing better in school or sports, for example. The same holds true for employees. Do not be stingy with rewarding your employees who deserve to receive the same. Your workforce will be more than willing to work harder, to show initiative, and to care for the company as well, when they feel that their efforts are also aptly recognized.
3. Do a routine check on your workplace to see if your employees are still equipped with the tools that they need.
Employees are more than happy to do their job if they have the proper tools to complete the same. When an employee applies to your company, they expect to be provided with what they need to complete their work. However, the sad reality is that some companies do not even offer to replenish the necessary tools for their employees. Hence, the employee has to shell out a portion of their salary to purchase these tools themselves.
Examples of tools that your cyber security employees will need are the following:
- Tangible tools such as basic office supplies, computers and other hardware
- Intangible tools such as privacy and encryption software, intrusion detection system, and the like
Make it a habit to check your workplace to make sure that the tools for your employees are still complete.
4. Have periodic outings.
Employees love a great outing. There are many occasions in the year for you to hold outings for your workforce. For example, you can open the start of the business year with an out-of-town team building activity. In the middle of the year, you can invite each employee to bring his or her family along to a company-wide family day. At the end of the year comes the company Christmas party.
Although these periodic outings are costly, they are also an effective means of fostering unity, friendship, and an excellent bond with the rest of the workforce.
5. Give your workforce the right jobs.
When you hire and assign an employee to complete a task, it is vital that you present them with the right functions. Their job should be in accordance to the degree that they have finished, and with their qualifications. Employees are happier to be more engaging in the company if they are doing a job that is right with their description, or a job that they envision themselves doing.
Examples of job descriptions relating to cyber security can include any of the following:
- Chief Information Security Officer
- Forensic Analysis Officer
- Security Software Analyst
- IT Security Consultant
Do avoid mismatching job descriptions or tasks, as the tendency will be that your employees will work merely to get the job done. However, they will turn out to be unwilling to go beyond what is required of them to do.
6. Check with your employees regularly.
Many years back, the practice was for the bosses or human resources managers to check on the employees only semi-annually or annually. In today’s work culture, this timetable has changed. Employees appreciate it when you check on them regularly, such as monthly, or bi-monthly. You can talk about the following matters openly during these meetings:
- Constructive criticism and feedback
- Positive comments or praise
- Any concern that the employee may have, or personal problems, such as health and mental issues that they might want to open up about
Remember that when you check on your employees, you should not be focused only on their work performance. Take time to care for them and nurture them, as a mother would do to her children. Ask about their well-being, their concerns, and have open communication with your employees. In this manner, your employees will feel more like you are indeed a family in the company.
Sadly, employee engagement is a concept that is sometimes highly neglected by companies. The common misconception is that for as long as your employees are well paid and have the benefits that they need, they are happy in your company. This is false. Employee engagement goes beyond just wages, even in a cyber security business such as yours. The tips you have gathered from this can significantly help improve your cyber security business tomorrow.